Privacy policy
Privacy Policy
Welcome to Phetram ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy.
By using our website (phetram.com), you agree to this Privacy Policy.
1. Information We Collect
A. Personal Information
We may collect:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely via third-party gateways)
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Order history
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Customer support information
B. Non-Personal Information
Automatically collected data includes:
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IP address
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Browser type and version
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Device and operating system
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Website usage (pages visited, time spent, clicks)
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Referral sources
C. Transaction Information
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Product details
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Purchase amount
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Payment status
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Delivery details
2. How We Use Your Information
We use your information to:
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Process and deliver orders
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Manage your account
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Provide customer support
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Send order updates
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Improve website performance
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Personalize user experience
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Send promotional offers (where permitted)
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Prevent fraud
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Comply with legal obligations
We do not sell your personal data.
3. Cookies & Tracking Technologies
We use cookies to:
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Remember your preferences
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Enable shopping cart functionality
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Analyze website traffic
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Improve user experience
You can disable cookies via your browser settings, but some features may not function properly.
4. Third-Party Services
We may use trusted third parties such as:
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Payment gateways
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Shipping providers
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Email marketing tools
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Analytics services
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Hosting providers
These parties only access data necessary to perform their tasks and are obligated to protect it.
5. Data Security
We use appropriate security measures such as:
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Encryption
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Secure servers
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Firewalls
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Restricted access
However, no online transmission is 100% secure.
6. Data Retention
We retain your data only as long as necessary to:
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Fulfill business purposes
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Comply with legal requirements
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Resolve disputes
Data is securely deleted or anonymized when no longer needed.
7. Your Rights
Under applicable laws, you have the right to:
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Access your data
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Correct inaccurate data
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Withdraw consent
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Request deletion
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Opt out of marketing communications
To exercise your rights, contact us at ramshid1290@gmail.com.
8. Children’s Privacy
Our website is not intended for individuals under 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.
Continued use of the website means you accept the updated policy.