Refund policy

Return Policy

We have 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns
To be eligible for a return:

The item must be in the same condition as received
Unworn or unused, with tags
In its original packaging
Proof of purchase (receipt or order confirmation) is required

How to Start a Return
To initiate a return, contact us at ramshid1290@gmail.com.

Returns should not be sent to the address on the package.
Please contact us first at ramshid1290@gmail.com to receive the correct return address and instructions.

We work with third-party suppliers and warehouses, so return addresses may vary depending on your order.

If your return is approved, we will provide:

A return shipping label
Instructions on how and where to send your package

⚠️ Items sent without prior return approval will not be accepted.

Damages and Issues
Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items
We do not accept returns for:

Perishable goods (food, flowers, plants)
Custom or personalized products
Personal care items (beauty products)
Hazardous materials, flammable liquids, or gases
Sale items
Gift cards

Exchanges
The fastest way to exchange an item is to:

Return the original item
Place a new order after return approval

European Union – 14-Day Cooling-Off Period
If your order is shipped to the EU, you have the right to cancel or return your order within 14 days without providing a reason.
Items must still meet return eligibility conditions.

Refunds
Once we receive and inspect your return:

We will notify you of approval or rejection
Approved refunds are processed to your original payment method within 10 business days

Please note:

Banks or payment providers may take additional time to process refunds
If more than 15 business days have passed, contact us at ramshid1290@gmail.com